Reliable Products. Clear Warranty. Long-Term Support.
At Shiv Shakti Enterprises, we are committed to providing reliable solar products and professional installation services. We help our customers understand the applicable warranty terms for their solar panels, inverters, batteries and other system components.
Warranty coverage, duration and conditions may vary depending on the product, manufacturer and system component. Customers should refer to the applicable manufacturer warranty documentation for complete terms and conditions.
We believe that customers should have clear information about the products they purchase. Our team assists customers with understanding warranty coverage and guides them through the warranty claim process when required.
Our support includes:
Product warranty guidance
Manufacturer warranty assistance
Warranty claim coordination
Installation-related support
Troubleshooting assistance
After-sale local support
Solar PV modules are designed for long-term operation, and manufacturers generally provide separate product and performance warranty terms. The exact warranty period depends on the brand and model selected for your solar system.
Warranty may cover:
Manufacturing defects
Material or workmanship defects
Applicable performance warranty
Other conditions specified by the manufacturer
Important: Warranty coverage is subject to the manufacturer's warranty terms and conditions.
Solar inverter warranty coverage depends on the manufacturer and model installed.
The applicable warranty may cover manufacturing defects and component failures under normal operating conditions, subject to the manufacturer's terms.
Our team can assist you in understanding the applicable inverter warranty and the process for raising a warranty claim.
Battery warranty varies according to the battery type, brand, model and usage conditions.
Warranty terms may depend on factors such as:
Battery technology
Usage and charging conditions
Installation requirements
Operating environment
Manufacturer's warranty policy
Customers should follow the manufacturer's recommended operating and maintenance guidelines to maintain warranty eligibility.
Shiv Shakti Enterprises provides professional installation and system support.
If you experience an installation-related issue, our team can inspect the system and provide appropriate assistance.
However, manufacturer product warranties and installation/workmanship support are separate, and the applicable terms will depend on the nature of the issue.
Warranty coverage may not apply to issues caused by:
Physical damage or misuse
Improper operation
Unauthorized modification or repair
Accidents or external damage
Incorrect maintenance
Natural events or conditions excluded by the manufacturer
Normal wear and tear
Failure to follow product instructions
The final determination of warranty coverage is subject to the applicable manufacturer's warranty terms.
If you believe your solar equipment has a warranty-related issue, please contact our support team.
Warranty Claim Process:
Contact Us — Share your name, contact details and system information.
Explain the Issue — Provide details about the problem and, if possible, photographs or videos.
System Inspection — Our team may inspect the system to understand the issue.
Warranty Verification — We will check the applicable product warranty and supporting documents.
Claim Assistance — Where applicable, we will assist with the manufacturer's warranty claim process.
Resolution — The issue will be handled according to the applicable warranty terms and manufacturer's procedure.
Customers are advised to keep their:
Purchase invoice
Warranty certificate
Product serial number
Installation documents
Manufacturer documentation
These documents may be required when processing a warranty claim.
Warranty periods and coverage are product- and manufacturer-specific. Shiv Shakti Enterprises does not independently extend or modify a manufacturer's warranty unless a separate written commitment has been provided.
All warranty claims are subject to the applicable manufacturer's warranty terms, conditions and exclusions.
For the exact warranty applicable to your solar system, please contact us with your product name, model and serial number.
Have an issue with your solar panel, inverter or battery? Our team is here to help.
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